CONTACT CUSTOMER SUPPORT
We are here to assist with product inquiries, wholesale orders, and Royal Mail order tracking.
Get In Touch
Have questions about flavours, wholesale opportunities, or your delivery? Reach out directly to our customer care team.
Customer Support Email:
info@oneupchocolatebarofficial.co.uk
Operating Hours:
Monday – Saturday: 9:00 AM – 7:00 PM GMT
Sunday: 10:00 AM – 4:00 PM GMT
Location & Delivery:
Dispatched safely across the United Kingdom via Royal Mail Special Delivery & tracked courier services.
Quick Ordering FAQs
How long does UK delivery take?
Standard tracked delivery arrives in 2–3 business days. Express next-day dispatch is available during checkout.
How are orders packaged?
All items are shipped in insulated, plain, unmarked packaging to protect temperature sensitivity and guarantee total privacy.
Do you offer wholesale?
Yes! We offer bulk 10-packs and wholesale cases. Check our Wholesale collection or email our sales department directly at info@oneupchocolatebarofficial.co.uk.